Partially Degraded Service
Data Collection Operational
Dashboard Operational
Heap SQL Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Dashboard ?
Fetching
Collector Endpoint ?
Fetching
Past Incidents
Jan 21, 2017

No incidents reported today.

Jan 20, 2017
Resolved - This incident has been resolved.
Jan 20, 12:04 PST
Monitoring - Error rates again our identify endpoints are back to nominal levels. Our infrastructure team is monitoring.
Jan 20, 08:55 PST
Investigating - Our identify endpoints are experiencing elevated error rates and latency. Our engineering team is investigating.
Jan 20, 05:38 PST
Postmortem - Read details
Jan 20, 18:33 PST
Resolved - This incident has been resolved.
Jan 20, 12:04 PST
Monitoring - The dashboard is now available for all users. Our infrastructure team is monitoring.
Jan 20, 08:56 PST
Investigating - Some of our application servers are experiencing unexpected downtime. Our engineering team is investigating.
Jan 20, 05:37 PST
Resolved - This incident has been resolved.
Jan 20, 03:11 PST
Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Jan 19, 20:08 PST
Jan 18, 2017
Resolved - This incident has been resolved.
Jan 18, 20:04 PST
Investigating - Some dashboard queries are taking longer than expected, and failing for some customers. Our engineering team is investigating.
Jan 18, 16:51 PST
Jan 17, 2017
Resolved - All clear!
Jan 17, 18:19 PST
Investigating - Dashboard queries are failing for some customers. Our engineering team is investigating.
Jan 17, 11:57 PST
Resolved - All clear!
Jan 17, 18:19 PST
Identified - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Jan 17, 14:37 PST
Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017
The dashboard wasn't loading from approximately 10:20pm PT until 11pm PT. We lost connectivity to a primary database instance. Connectivity has been restored and we're investigating the root cause. Data collection was unaffected during this time.
Jan 12, 23:10 PST
Resolved - This incident has been resolved.
Jan 12, 19:54 PST
Identified - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Jan 12, 15:19 PST
Jan 11, 2017
Resolved - This incident has been resolved.
Jan 11, 22:10 PST
Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Jan 11, 11:07 PST
Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.