Update - Nearly all data is now up-to-date, with the exception of a small subset of users. We will resolve this incident when that final subset completes.
Oct 9, 08:19 PDT
Monitoring - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. We expect to have this resolved by 1am PDT. Data collection is unaffected, and no data has been lost.
Oct 8, 18:35 PDT
We'll be performing scheduled maintenance on our servers on Saturday, October 10th from 7am—10am PT. Throughout this time, there may be periods during which you will not be able to access your dashboard.
Data collection will remain unaffected.
Oct 8, 07:35 PDT
The dashboard and collector are now fully available.
During the period between 4:40pm and 4:54pm PDT, certain dashboard pages were unavailable, and the collector endpoint had significantly elevated error rates and latency. The root cause was a maintenance task that obtained an exclusive lock on a metadata table, blocking other queries from completing. We have suspended the task pending implementation and verification of a fix.
Sep 28, 17:29 PDT
The collector errors are limited to identify endpoints, and collector error rates appear to be returning to normal. We are continuing to monitor the situation, and are investigating the root cause.
Sep 28, 16:58 PDT
Our systems team is investigating elevated error rates on all collector endpoints, and queries or dashboards failing to load for some users.
Sep 28, 16:48 PDT