All Systems Operational
Data Collection   Operational
App   Operational
Heap SQL   Operational
Infrastructure   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2018

No incidents reported today.

Jun 23, 2018

No incidents reported.

Jun 22, 2018

No incidents reported.

Jun 21, 2018
Completed - The scheduled maintenance has been completed.
Jun 21, 23:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 23:00 PDT
Scheduled - We'll be performing scheduled maintenance on our servers. Throughout this time, there may be periods during which you will not be able to access your dashboard.

Data collection will remain unaffected.
Jun 20, 21:14 PDT
Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018
Resolved - Syncs have resumed running at their scheduled intervals.
Jun 16, 12:53 PDT
Identified - Heap SQL syncs are delayed for some customers. Our data engineering team is investigating. We'll update our status when syncs return to the expected sync cadence.
Jun 16, 06:15 PDT
Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018
Resolved - This incident has been resolved.
Jun 13, 04:46 PDT
Monitoring - Query failures have been fixed. Our data ingestion pipeline is backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Jun 12, 22:08 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 21:43 PDT
Investigating - We are currently investigating this issue.
Jun 12, 17:19 PDT
Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.