Heap
Investigating - Our data ingestion pipeline has become backlogged for subset of our users, so you may notice missing data in your dashboard starting from around 1 AM PT.

Data collection is unaffected, and no data has been lost. We hope to have this resolved by 7 PM PDT.
Oct 22, 10:40 PDT
System Metrics Month Week Day
Collector Endpoint ?
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Dashboard ?
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Identify API Endpoint - Response Time
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Past Incidents
Oct 22, 2014
Resolved - This incident has been resolved.
Oct 22, 10:39 PDT
Investigating - You may notice that reports have been loading more slowly today than normal. This seems to be a result of the maintenance job we ran yesterday that increased load on our cluster. We're unsure of the root cause, but are actively digging into the issue now. We hope to bring query speed back to normal by the end of the day.

Data collection is unaffected.
Oct 21, 13:02 PDT
Oct 21, 2014
Resolved - This incident has been resolved.
Oct 21, 00:13 PDT
Investigating - You may notice that reports have been loading more slowly today than normal. This is due to an ongoing maintenance job that's adding increased load on our cluster. We hope to complete this job and make sure query speed is back to normal by the end of the day.

Data collection is unaffected.
Oct 20, 12:30 PDT
Oct 19, 2014

No incidents reported.

Oct 18, 2014
Completed - The scheduled maintenance has been completed.
Oct 18, 23:35 PDT
In progress - Scheduled maintenance is currently in progress. ETA has been revised from 10 PM to midnight. We will provide updates as necessary.
Oct 18, 22:06 PDT
Scheduled - We'll be performing scheduled maintenance on our servers this evening (Saturday night) between 7:00 PM and 10:00 PM PDT. During this time period, you won't be able to access your dashboard.

Data collection will remain unaffected.
Oct 18, 22:05 PDT
Oct 17, 2014
Completed - The scheduled maintenance has been completed.
Oct 17, 00:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:12 PDT
Scheduled - We'll be performing scheduled maintenance on our servers this evening (Thursday night) between 8:30 PM and midnight PDT. During this time period, you won't be able to access your dashboard.

Data collection will remain unaffected.
Oct 16, 22:34 PDT
Oct 15, 2014

No incidents reported.

Oct 14, 2014

No incidents reported.

Oct 13, 2014

No incidents reported.

Oct 12, 2014

No incidents reported.

Oct 11, 2014

No incidents reported.

Oct 10, 2014
Resolved - This incident has been resolved.
Oct 10, 22:27 PDT
Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard starting from around 2 PM.

Data collection is unaffected, and no data has been lost. We hope to have this resolved by 6 PM PDT.
Oct 10, 15:07 PDT
Oct 9, 2014
Resolved - All set!
Oct 9, 21:02 PDT
Monitoring - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. Data collection is unaffected, and no data has been lost.
Oct 9, 09:00 PDT
Oct 8, 2014

No incidents reported.