All Systems Operational
Data Collection Operational
Dashboard Operational
Heap SQL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2017

No incidents reported today.

Jul 21, 2017

No incidents reported.

Jul 20, 2017
Completed - The scheduled maintenance has been completed.
Jul 20, 01:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:00 PDT
Scheduled - We'll be performing scheduled maintenance on our servers. Throughout this time, there may be periods during which you will not be able to access your dashboard.

Data collection will not be affected.
Jul 17, 10:24 PDT
Jul 19, 2017

No incidents reported.

Jul 18, 2017
Resolved - This incident has been resolved.
Jul 18, 18:47 PDT
Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. We expect to have this resolved by EOD today. Data collection is unaffected, and no data has been lost.
Jul 18, 13:00 PDT
Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017
Postmortem - Read details
Jul 21, 14:32 PDT
Resolved - This incident has been resolved.
Jul 13, 20:55 PDT
Investigating - Heap SQL syncs are experiencing delays for some customers. Our data engineering team is investigating and we'll update our status when the sync process returns to the expected sync cadence.
Jul 13, 08:44 PDT
Jul 12, 2017
Resolved - This incident has been resolved.
Jul 12, 08:43 PDT
Update - Heap SQL syncs are experiencing delays for some customers. Our data engineering team is investigating and we'll update our status when the sync process returns to the expected sync cadence
Jul 11, 07:50 PDT
Investigating - Heap SQL syncs are experiencing delays for some customers. Our data engineering team is investigating and we'll update our status when the sync process returns to the expected sync cadence.
Jul 10, 07:46 PDT
Jul 11, 2017
Resolved - This incident has been resolved.
Jul 11, 15:54 PDT
Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data in your dashboard from earlier today. We expect to have this resolved by EOD today. Data collection is unaffected, and no data has been lost.
Jul 11, 04:41 PDT
Jul 9, 2017
Resolved - This incident has been resolved.
Jul 9, 15:41 PDT
Investigating - Heap SQL syncs are experiencing delays for some customers. Our data engineering team is investigating and we'll update our status when the sync process returns to the expected sync cadence.
Jul 9, 09:11 PDT
Jul 8, 2017

No incidents reported.