Heap Connect Sync Delays

Incident Report for Heap

Resolved

This incident has been resolved.

Posted Apr 11, 2024 - 14:05 PDT

Monitoring

Fix has been implemented and we are monitoring the results.

Posted Apr 11, 2024 - 09:03 PDT

Identified

Our engineering team has identified the root cause of the delayed syncs and is working on a solution. No data is lost.
We will post an update in one hour.

Posted Apr 11, 2024 - 08:20 PDT

This incident affected: Heap Connect.